If you have lost or forgotten your password, you will not be able to navigate to the My Account page and then to the RED Calc Pro web application. This problem is handled from the initial login form, the one used to get to the My Account page. On the initial login form, enter your Username or Email Address. Then click on “Lost your password?” near the bottom of the form. You will be guided through the process of creating a new password for access to the My Account page and RED Calc Pro web application.